Currently, Noventis offers single and joint memberships. Each of these memberships is identified by a member number.
Currently, if two members have a joint membership, but neither have a single membership, they share their member number.
Currently, if a member has multiple memberships (ex: a single account and a joint account), they have multiple member numbers.
As part of the banking system conversion, we will be moving to a single, unique number for each person who is a member of Noventis Credit Union. All members will have their own unique member number to identify them:
This will eliminate the multiple member numbers you may have with our current banking system. With this shift, members will see one consolidated view of every account they own or - have a legal role in - within the online and mobile banking platforms and on their statement.
Some member numbers will remain unchanged, while others will receive a brand new member number. The primary person within a joint membership will retain their existing member number, while secondary members will be assigned a new, randomly generated, member number.
If you have any questions about the upcoming membership changes, you can email us by clicking the yellow button below, by coming into a branch and speaking to us in person, or by calling the Contact Centre at 1-844-826-6500.